1. A domain name is a name entered into an internet browser to access a specific website such as www.domain.com and it also forms a part of the e-mail address for your business such as johndoe@domain.com.

A domain plays a tremendous role in securing your business online, shows instant credibility to your business, and gains customers' trust.

1. The term of registration and renewal for Malaysia domain extension is between 1 to 10 years, whereas other domain extensions are between 1 to 5 years.

1. The renewal grace period for domains is within 30-days. 

   • Once a Malaysia domain expires, it will go through a 30-day renewal grace period. After the renewal grace period ends, the domain name will be suspended and terminated 14 days after suspension. Once terminated, the domain name will be available for public purchase.

   • Once any other domain extensions expire, they will go through a 40-day renewal grace period, followed by a 30 day redemption period. Additionally, 5 days after the redemption period ends, the domain will be available for public purchase.

1. Once a domain expires it becomes inactive and the services (e.g. website and email) attached to it will cease to function. Once the domain is renewed, it will take between 24 to 48 hours for the DNS to propagate before any services start working again.

1. Yes. Follow the guide here on purchasing a domain name.

1. The registration fee is non-refundable. Thus, you will remain as the domain owner and may need to register for the correct domain name by re-submitting the domain registration order.

1. Refer here for documents required to register for a Malaysia domain name, or here for documents required to register for any other domain name.